Outreach Officer

We are looking for an individual to join our Outreach Team to contribute delivering outreach activities targeted at individuals who are rough sleeping or at risk of rough sleeping.  Ensuring that vulnerable individuals are provided with appropriate support to facilitate their access to housing and other vital services.

We are looking for someone who can advocate on behalf of individuals, support them to access appropriate support building trusted working relationships.

The post is offered on a Fixed Term Contract for 3 years.  

This role requires a satisfactory basic disclosure from the Disclosure and Barring Service (DBS). 

Closing date: 15/11/2026

Interview date: TBC

• We are looking for someone who can be empathetic, approachable and supportive, maintaining a non-judgemental attitude.

• Build trust and maintains confidentiality.

• The ability to advocate and negotiate for clients.

• Adaptable to all situations and the ability to modify delivery to meet the needs of the audience.

• Is resilient and reacts calmly in pressurised situations and has the ability to look for positive solutions.

Great Yarmouth Borough Council has the goal to achieve excellence for the Borough. We don’t just say we are ambitious; we mean it. We are always looking at the ways in which we can improve and be the best that we can, providing the best for the people who live, work, visit and operate businesses in the Borough.

We have big plans for the future and massive opportunities ahead. We are one of the most successful enterprise zones in the country, Great Yarmouth is England’s offshore energy hub and Norfolk’s biggest seaside resort at the edge of the Broads National Park. The challenges we face in the borough are wide, but our commitment to achieving more has never been so focused.

We know that our team members are our most valuable asset, working hard to achieve our short and long term goals. Find out more about the people who work with us, and if you are as ambitious as we are, apply now and be part of our team.

We offer a range of exciting benefits as an employer and are committed to a policy of equal opportunity in employment and the services we provide.

There is more information on the Jobs page of the Great Yarmouth Borough Website, with details of how to apply and the recruitment process. You will also be able to find more details regarding DBS checks (if relevant for the job role), Right to Work checks, along with details of our values and behaviours, agile working and our Privacy Notice.