Head of Transformation and Digital

Posted on 24/11/2025

Apply

08 Dec 2025

IT, Marketing and Communications

£71,183 - £76,221 per annum

Permanent

Not Specified

Home
Vacancies
Head of Transformation and Digital

About The Role

Driving Transformation, Delivering Impact.

Great Yarmouth Borough Council is a highly ambitious local authority, maintaining a clear strategic focus on enhancing the Borough, improving quality of life for its residents, and maximising opportunities for local businesses. Our communities play a central role in plans to redevelop public spaces, enhance arts and culture, support housing, and foster jobs, businesses, and learning opportunities. The aim is to benefit residents, businesses, and visitors.

With the potential of Local Government Reorganisation on the horizon, this is an opportunity to position Great Yarmouth Borough Council at the forefront of modern, agile, and customer-centred public services. We are embarking on one of the most significant transformation journeys in our history, rethinking how we work, improving the customer experience, and ensuring our services are fit for the future. This is a significant opportunity to make a tangible difference to the lives of our residents, businesses, and visitors.

As our new Head of Transformation and Digital your remit will go far beyond technology, focusing on, process improvement, cultural change, and new ways of working, ensuring that the organisation is positioned and ready for the future delivery of services for our customers. This role will be pro-active in preparing the Council for Local Government Reorganisation.

Reporting directly to the Executive Director of Resources, and working closely with our Executive Leadership Team, you will develop and deliver a council-wide transformation programme that drives greater efficiency, effectiveness, and customer satisfaction, leading organisational transformation projects across services to achieve consistent, measurable outcomes and in preparedness for LGR. This will include redesigning business processes and working practices to be modern, agile, and customer-focused, while harnessing digital tools, data, and innovation, from automation and AI to improved collaboration platforms, to enable and sustain change.

Closing date for applications: midnight on Monday 8 December 2025

Interviews will be held on: Thursday 11 December 2025

If you would like to have a confidential conversation about the role, please contact Sheila Oxtoby Chief Executive or Karen Sly Executive Director, Resources

About You

We are looking for someone with a proven track record in delivering large-scale transformation in complex organisations, ideally in local government or a comparable public service setting. You will be an inspiring leader, equally comfortable setting strategic direction and getting hands-on to ensure delivery. You will bring experience of driving cultural change, improving processes, and leading cross-cutting programmes that deliver tangible benefits. Furthermore, you will understand how to use digital solutions as powerful enablers of wider change, and have excellent stakeholder management skills, political awareness, with an ability to inspire and motivate people at all levels.

We welcome applications from people of all backgrounds and lived experiences, and we are committed to creating a diverse, inclusive, and flexible workplace.

If you’re ready to lead transformation that delivers real impact for our communities, we would love to hear from you.

About Us

Great Yarmouth Borough Council has the goal to achieve excellence for the Borough. We don’t just say we are ambitious; we mean it. We are always looking at the ways in which we can improve and be the best that we can, providing the best for the people who live, work, visit and operate businesses in the Borough.

We have big plans for the future and massive opportunities ahead. We are one of the most successful enterprise zones in the country, Great Yarmouth is England’s offshore energy hub and Norfolk’s biggest seaside resort at the edge of the Broads National Park. The challenges we face in the borough are wide, but our commitment to achieving more has never been so focused.

We know that our team members are our most valuable asset, working hard to achieve our short and long term goals. Find out more about the people who work with us, and if you are as ambitious as we are, apply now and be part of our team.

We offer a range of exciting benefits as an employer and are committed to a policy of equal opportunity in employment and the services we provide.

There is more information on the Jobs page of the Great Yarmouth Borough Website, with details of how to apply and the recruitment process. You will also be able to find more details regarding DBS checks (if relevant for the job role), Right to Work checks, along with details of our values and behaviours, agile working and our Privacy Notice.

Apply

Other jobs like this

Similar