Revenues Support Officer

We currently have an exciting opportunity for a highly motivated individual to join our Revenues Support Team. If you are looking for a challenging, busy and rewarding role where you can make a difference then this role could be for you.

The post is offered on a Maternity Cover until 31.03.2027. This is a part-time position – 22 hrs per week, preferably over 4 day week, Monday-Thursday.

As a member of the team you will have your work allocated to you weekly to cover the variety of tasks and jobs that we deal with such as:

• Administer payment runs, Direct Debits and refunds,
• Create new users with appropriate levels of access, manage job queues and daily housekeeping tasks
• Complete reconciliations that support Council Tax, Local Council Tax Support, Housing Benefits, Non-Domestic Rates and Sundry Debts.
• You will be able to demonstrate a high level of organisational skills and accuracy in your work, have the ability to deal with a variety of incoming work and to work to tight deadlines.
• You must be able to work with the minimum of supervision while working with the team to help with system development and improvements.

This role requires a satisfactory basic disclosure from the Disclosure and Barring Service (DBS). 

Closing date: midnight on Sunday 10 May 2026

Interviews: 19/20 May 2026

If you would like to have an informal discussion about the role, please contact Lindsey Andrews by email : [email protected]

Great Yarmouth Borough Council has the goal to achieve excellence for the Borough. We don’t just say we are ambitious; we mean it. We are always looking at the ways in which we can improve and be the best that we can, providing the best for the people who live, work, visit and operate businesses in the Borough.

We have big plans for the future and massive opportunities ahead. We are one of the most successful enterprise zones in the country, Great Yarmouth is England’s offshore energy hub and Norfolk’s biggest seaside resort at the edge of the Broads National Park. The challenges we face in the borough are wide, but our commitment to achieving more has never been so focused.

We know that our team members are our most valuable asset, working hard to achieve our short and long term goals. Find out more about the people who work with us, and if you are as ambitious as we are, apply now and be part of our team.

We offer a range of exciting benefits as an employer and are committed to a policy of equal opportunity in employment and the services we provide.

There is more information on the Jobs page of the Great Yarmouth Borough Website, with details of how to apply and the recruitment process. You will also be able to find more details regarding DBS checks (if relevant for the job role), Right to Work checks, along with details of our values and behaviours, agile working and our Privacy Notice.