Trainee Housing Advisor

Posted on 06/10/2026

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11 Oct 2026

Strategic Housing

£25,614 per annum

Fixed Term

Full time

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Trainee Housing Advisor

About The Role

We're looking for someone who is passionate about helping people and wants to build a rewarding career in housing. You may already have experience working with customers or the public, or you may be looking to develop your skills in a role where you can make a genuine difference to people's lives every day.

You'll be a confident communicator who can listen, understand people's circumstances, and provide clear advice and support. You'll have excellent organisational skills, be comfortable working with a range of information and systems, and be able to make fair and balanced decisions. Most importantly, you'll approach every situation with empathy, professionalism, and a commitment to excellent customer service.

This role is ideal for someone who enjoys problem-solving, working collaboratively with colleagues and partner agencies, and wants to develop specialist knowledge in housing and allocations. In return, we'll support you to gain a professional housing qualification and provide opportunities to develop your skills and build a long-term career within the sector.

The post is offered on a Fixed Term Contract for 18 months.

Closing date: 11 October 2026

Interview date: 16 October 2026

About You

What We're Looking For

Experience working with customers or members of the public.
Strong communication and interpersonal skills.
A caring, non-judgemental approach when working with vulnerable people.
Good organisational skills and the ability to manage competing priorities.
Confidence using IT systems and learning new processes.
A proactive attitude and willingness to learn and develop.
The ability to work both independently and as part of a team.

Desirable

It would be beneficial if you have experience in housing, homelessness, social housing, local government, or supporting vulnerable people, but this is not essential. We are keen to hear from applicants with transferable skills and a genuine interest in developing a career in housing

If you're looking for a role where you can learn, develop professionally, and make a positive impact on local communities, we'd love to hear from you.

About Us

Great Yarmouth Borough Council has the goal to achieve excellence for the Borough. We don’t just say we are ambitious; we mean it. We are always looking at the ways in which we can improve and be the best that we can, providing the best for the people who live, work, visit and operate businesses in the Borough.

We have big plans for the future and massive opportunities ahead. We are one of the most successful enterprise zones in the country, Great Yarmouth is England’s offshore energy hub and Norfolk’s biggest seaside resort at the edge of the Broads National Park. The challenges we face in the borough are wide, but our commitment to achieving more has never been so focused.

We know that our team members are our most valuable asset, working hard to achieve our short and long term goals. Find out more about the people who work with us, and if you are as ambitious as we are, apply now and be part of our team.

We offer a range of exciting benefits as an employer and are committed to a policy of equal opportunity in employment and the services we provide.

There is more information on the Jobs page of the Great Yarmouth Borough Website, with details of how to apply and the recruitment process. You will also be able to find more details regarding DBS checks (if relevant for the job role), Right to Work checks, along with details of our values and behaviours, agile working and our Privacy Notice.

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