Licensing Support Officer

The Borough of Great Yarmouth is about to launch a new Selective Licensing Scheme and is looking for motivated and enthusiastic support officers to help administer it.

Ideally, you will have experience of dealing with members of the public or customers and the ability to use common IT applications.  An understanding of the private rented sector including common issues experienced by landlords and tenants would also be desirable.

Great Yarmouth is a great place to live and work. Tourism and leisure play an important role in the local economy, from Great Yarmouth’s bustling Golden Mile seafront packed with amusements, attractions and restaurants, to the beautiful countryside dotted with windmills and access to the Broads National Park, with riverside pubs and tearooms.  

However, there are also significant problems associated with poor housing conditions and high deprivation.  We have a clear focus on improving the lives of our residents and maximising economic prosperity and a safe and a healthy privately rented sector is crucial to achieve this.   Our new selective licensing scheme is therefore an essential part of our plan for the borough.

You will need to be able to prioritise your own workload, manage your time effectively, pay attention to detail and have the ability to remain calm under pressure.  You will also be an excellent communicator who is customer focused, a good team player and have both a professional and personable manner.

Applicants will:

• Possess GCSE Maths and English at level 4 or above (or equivalent).
• Have experience of using information technology and standard Microsoft Office applications (Word, Outlook, Teams etc.) and software solutions
• Good interpersonal skills to enable effective and clear communication with a wide range of people and groups
• Have excellent organisational and time management skills

You will also need to meet the criteria outlined in the person specification.

Great Yarmouth Borough Council has the goal to achieve excellence for the Borough. We don’t just say we are ambitious; we mean it. We are always looking at the ways in which we can improve and be the best that we can, providing the best for the people who live, work, visit and operate businesses in the Borough.

We have big plans for the future and massive opportunities ahead. We are one of the most successful enterprise zones in the country, Great Yarmouth is England’s offshore energy hub and Norfolk’s biggest seaside resort at the edge of the Broads National Park. The challenges we face in the borough are wide, but our commitment to achieving more has never been so focused.

We know that our team members are our most valuable asset, working hard to achieve our short and long term goals. Find out more about the people who work with us, and if you are as ambitious as we are, apply now and be part of our team.

We offer a range of exciting benefits as an employer and are committed to a policy of equal opportunity in employment and the services we provide.

There is more information on the Jobs page of the Great Yarmouth Borough Website, with details of how to apply and the recruitment process. You will also be able to find more details regarding DBS checks (if relevant for the job role), Right to Work checks, along with details of our values and behaviours, agile working and our Privacy Notice.