Business Support Officer

The Council’s Planning Development Management Team is leading the way to support an ambitious regeneration programme, with major projects including North Quay, South Dene's, and the Winter Gardens. Critical to this planning service is the technical and administrative team responsible for receiving, validating, and supporting processing planning applications. Most of the Council’s planning-related correspondence is directed through the planning email inbox which is managed by Planning Administration.

If you have an interest in planning, geography or economics, this could be a role that appeals to you.

This role provides an opportunity to be involved in a wide range of development and regeneration projects. There will also be opportunities to learn how the planning process works, including joining officers in the monthly ‘planning learning hour’. In addition to a competitive salary, the Council provides an attractive benefits package, including generous annual leave, flexible working arrangements, and access to a good local pension scheme.

End date: Wednesday 13th May 2026

Interview date: Thursday 21st May 2026

For more information, or to discuss this role, please contact Nick Fountain, via email at [email protected] or 01493 846626.

We are seeking candidates who have good written and verbal communication skills, the ability to organise and prioritise, and competent users of Microsoft Office software. As a Business Support Officer, you would be the first point of contact for the planning service, therefore you will be confident signposting customers and making use of the Council’s IT systems.

Applicants are encouraged to review the full job description and person specification for further details about the role.

Great Yarmouth Borough Council has the goal to achieve excellence for the Borough. We don’t just say we are ambitious; we mean it. We are always looking at the ways in which we can improve and be the best that we can, providing the best for the people who live, work, visit and operate businesses in the Borough.

We have big plans for the future and massive opportunities ahead. We are one of the most successful enterprise zones in the country, Great Yarmouth is England’s offshore energy hub and Norfolk’s biggest seaside resort at the edge of the Broads National Park. The challenges we face in the borough are wide, but our commitment to achieving more has never been so focused.

We know that our team members are our most valuable asset, working hard to achieve our short and long term goals. Find out more about the people who work with us, and if you are as ambitious as we are, apply now and be part of our team.

We offer a range of exciting benefits as an employer and are committed to a policy of equal opportunity in employment and the services we provide.

There is more information on the Jobs page of the Great Yarmouth Borough Website, with details of how to apply and the recruitment process. You will also be able to find more details regarding DBS checks (if relevant for the job role), Right to Work checks, along with details of our values and behaviours, agile working and our Privacy Notice.