Systems and Compliance Technical Assistant

Are you looking for a new challenge and a role which will allow you to build relationships which help people make a real difference to their lives?

We are looking for a Compliance and Systems Technical Assistant to join our Property and Asset Management Team to deliver of high-quality customer focussed repairs and compliance service, including the delivery of planned and cyclical programmes of work.

The post if offered on a permanent contract.

The property and Asset team are responsible for delivering management and maintenance services to the Council’s commercial, investment and office portfolio, comprising approximately 900 individual assets. The department collaborates closely with colleagues across the council along with partner organisations and contractors to deliver a challenging and varied workload. The Council benefits from having properties ranging in age between 5 and 150 years old, so there is always the professional challenge of fitting the latest technology and legislation into a wide variety of assets.

This role offers hybrid working arrangements requiring you to work from the corporate office buildings, make site visits as well as the flexibility of home working as appropriate.

Closing date for applications: midnight on Tuesday 29th October 

Interviews will be held on: TBC

If you would like to have an informal discussion about the role, please contact Andrew Wadsworth on 01493 846320.

The successful candidate will be able to demonstrate that they have the following skills, knowledge, and work experience:

• To have experience of effectively using IT systems such as word, excel, outlook in order to prepare and maintain case records, communicate in writing at all levels and analyse written and numerical information.
• Experience of working effectively with key agencies and partners.
• Experience of managing a caseload.
• Working knowledge of maintaining databases to record information precisely.
• Experience of completing in depth assessments and producing planned co-produced support plans focused on setting and achieving goals.
• Demonstrable record of providing advice and support to clients.
• Experience of working with a CRM system
• Understanding of works orders and how to manage a pipeline of outstanding works
• Understanding of Compliance and the necessary Planned Preventative Maintenance schedules.
• Experience of developing strong relationships which allow agreed goals to be met

How a career at Great Yarmouth Borough Council is different?

• We are recognised as the best Council in England as recognised at the LGC Awards.
• We value our staff as individuals, investing in their careers and we are recognised for the quality, breadth and depth of our training and development offer, which helps make the greatest long-term difference in work.
• We recognise that our diverse team of skilled and dedicated people make us a great place to work. We welcome applications from everyone and ensure that individuals are selected, promoted and developed on the basis of their merits and abilities.

We’re making a difference, be part of it!

Great Yarmouth Borough Council has the goal to achieve excellence for the Borough. We don’t just say we are ambitious; we mean it. We are always looking at the ways in which we can improve and be the best that we can, providing the best for the people who live, work, visit and operate businesses in the Borough.

We have big plans for the future and massive opportunities ahead. We are one of the most successful enterprise zones in the country, Great Yarmouth is England’s offshore energy hub and Norfolk’s biggest seaside resort at the edge of the Broads National Park. The challenges we face in the borough are wide, but our commitment to achieving more has never been so focused.

We know that our team members are our most valuable asset, working hard to achieve our short and long term goals. Find out more about the people who work with us, and if you are as ambitious as we are, apply now and be part of our team.

We offer a range of exciting benefits as an employer and are committed to a policy of equal opportunity in employment and the services we provide.

There is more information on the Jobs page of the Great Yarmouth Borough Website, with details of how to apply and the recruitment process. You will also be able to find more details regarding DBS checks (if relevant for the job role), Right to Work checks, along with details of our values and behaviours, agile working and our Privacy Notice.