Senior Homeless Options Advisor PRS

We are seeking a Senior Homeless Options Advisor to join our Housing Options Service, specialising in complex cases within the Private Rented Sector. This is a challenging and rewarding role where you will act as a senior caseworker, managing a varied caseload of complex and multifaceted homelessness prevention cases. You will play a key role in preventing homelessness , including taking action to prevent and respond to illegal evictions, and negotiating effectively with landlords to sustain tenancies. Working within the context of the new Renters Reform and evolving legislation, you will use your knowledge of the Housing Act 1996 as amended by Homelessness Reduction Act 2017 to provide expert advice and deliver legally robust decisions. You will work collaboratively with internal teams and external partners to deliver tailored, person-centred solutions, support tenancy sustainment, and ensure statutory duties are met while contributing to the wider homelessness strategy.

The post if offered on a Fixed Term Contract / Secondment until March 2028. If applying for the position as a secondment, you must obtain your line manager’s approval before applying for the position.

This role requires a satisfactory basic disclosure from the Disclosure and Barring Service (DBS). 

Closing date: 14 April 2026

Interview date: 20/21 April 2026 

Great Yarmouth Borough Council has the goal to achieve excellence for the Borough. We don’t just say we are ambitious; we mean it. We are always looking at the ways in which we can improve and be the best that we can, providing the best for the people who live, work, visit and operate businesses in the Borough.

We have big plans for the future and massive opportunities ahead. We are one of the most successful enterprise zones in the country, Great Yarmouth is England’s offshore energy hub and Norfolk’s biggest seaside resort at the edge of the Broads National Park. The challenges we face in the borough are wide, but our commitment to achieving more has never been so focused.

We know that our team members are our most valuable asset, working hard to achieve our short and long term goals. Find out more about the people who work with us, and if you are as ambitious as we are, apply now and be part of our team.

We offer a range of exciting benefits as an employer and are committed to a policy of equal opportunity in employment and the services we provide.

There is more information on the Jobs page of the Great Yarmouth Borough Website, with details of how to apply and the recruitment process. You will also be able to find more details regarding DBS checks (if relevant for the job role), Right to Work checks, along with details of our values and behaviours, agile working and our Privacy Notice.